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OET 2120 — Quality Management Systems 3 Credit hours  3 Contact hours

Introduces the components of a modern quality management system which encompasses the entire organization and all activities required to ensure customer satisfaction in quality cost and delivery of a product or service. The detailed requirements of ISO/QS9000, TS 16949 quality systems are explored. Technique such as Failure Mode, Effects Analysis, Measurement Systems, Quality System Assessments, Production Part Approval Process, Advanced Product Quality Planning and Control Plan are reviewed.
Prerequisites: OET 1110.