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MAT 1300 — Medical Office Procedures I 3 Credit hours  2 Contact hours

Introduces the theory and practice of administrative skills used in the medical office. Topics included are receiving patients in the office, appointment management, telephone techniques, records management, filing procedures, office brochures, office inventory, patient coaching, patient navigation, processing mail and correspondence in the medical office and composing professional/business letters.
Prerequisites: MAT 1100, MAT 1200
Corequisites: MAT-1300L.